Sony Interactive Entertainment isn’t happy with the release of Cyberpunk 2077 and the multiple issues the game has encountered at launch. The platform holder has launched a page dedicated to those who purchased the game digitally via the PlayStation 4 and PlayStation 5 PSN to receive refunds.
Additionally, Sony has gone the extra step and delisted the game from PSN until further notice. This is most likely to wait for the patches that the developer says are coming in January and February, but it’s also something that is rarely done by a console platform holder.
Cyberpunk 2077 has been plagued by numerous bugs and glitches since launch, with the base PlayStation 4 version being one of the worst offenders. Players have shared videos of the game barely loading with crash reports and low-resolution textures. It’s probably the worst launch of a hyped game since Call of Duty had a server crash on launch day.
The full statement reads:
SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.
Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.
Cyberpunk 2077 is set in the future and is played in the first person, where players can explore the world and take on missions, seemingly creating their own story in this new world. The game will feature multiple, upgradable skills and abilities and the possibility of upgrading individual character classes. This is a huge game for the developer as a follow-up to the wildly popular 1988 tabletop game Cyberpunk 2020.
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